Problem Discovery
Good design solves problems.
I can help you to uncover those tricky problems that frustrate your customers. And I'll work with you to pinpoint opportunities that improve user experience and your business goals.
Hey there!I'm Simon, a freelance UX Designer from Manchester, UK.
What I do.
Workshop Facilitation
Sometimes, there's nothing better than getting people in a room, talking about problems and thrashing out ideas.
I can help you to facilitate productive workshops. Whether that's a half-day problem-solving session or a week-long design sprint.
Prototypes & Usability Testing
Guessing is risky. And building the wrong thing? That's even riskier!
You could leave your customers frustrated whilst wasting precious time and money.
Reduce the risk. I can help you prototype concepts and test them with your customers, remotely or in person.
UI Design
Wireframes and prototypes are great for testing. But they leave a lot to be desired when creating incredible experiences.
I can help you to design interfaces that are a delight for your users – without sacrificing usability.
Work I've Done.
TinySurvey
TinySurvey is a en embeddable website survey feedback tool. As the solo founder of TinySurvey, I am responsible for the design and build for all parts of the product, including the survey widget and reporting dashboards.
Car Finance 247
As a freelance UX Consultant for Car Finance 247, I am responsible for the design of their internal sales team CRM tool, customer member's area and dealer portal.
Manchester Airport Group
Previously a UX Lead for MAG-O. Key projects included running a product design strategy sprint across all product areas, leading customer research and design for their airport passenger app, and running discovery research and usability testing sessions for their airport transfers booking journey.
Zero Waste Group
Responsible for designing prototypes and wireframes, and running usability tests, for their new online booking journey. In collaboration with design agency Soap Creative.
UX Gigs
Personal project. Design and build of a job board for UK based UX designers.
About Me.
I love solving problems. It's what gets me out of bed in the morning. And it's what's kept me going for over 11 years in my UX design career.
In particular, I love solving those tricky tech problems. The ones that are frustrating to solve but result in unforgettable user experiences and help businesses to grow.
Where I've been.
After completing my Graphic Design degree at Salford Uni in 2012, I landed my first job at Manchester design agency RetroFuzz.
I was there for 5 years, and it's where I learnt my craft. I also worked with some seriously cool clients. After all, it's not every day you work with a race car brand.
After 5 years at RetroFuzz, I moved to MAG-O (now CAVU), Manchester Airport Group's digital division. There I led the design across three product teams and helped to deliver digital experiences for passengers. This included an airport companion app, a duty-free e-commerce experience, and an airport transfers booking journey.
Where I'm going.
In 2020, just as the pandemic became a thing, I took the frightening leap into freelancing.
I've since worked with both big businesses and small startups to help improve their digital products and experiences.
At the start of 2023, I created my first SaaS business, TinySurvey. It's a micro survey tool that helps product folk to make better product decisions.
I'll be blogging about my product journey on this site, so check back occasionally if you'd like to follow along.
Let's work together.
Looking for a UX Designer?
Great news! I'm currently taking on new work. If you've got a problem that needs a digital solution, then let's talk!
I've also got LinkedIn if that's more your thing.
Want to be a UX Designer?
If you have questions about making the move to UX Design, want a second pair of eyes on some work, or just want to connect then say hello!